How to pay for tenant screening

If you choose to cover screening costs, you must pay the fee before viewing the applicant's screening reports.

If applicants paid for their own screening, you can view their reports at no cost. This doesn't apply to you.

To view submissions: 

1. Sign in to your Tenalet dashboard 

2. Click the Screening button in the left menu bar

3. Click on the applicant's name, then click the ALL tab to open the report. 

4. For first-time landlords/agents only, complete the one-time verification:

a. When the verification screen appears, click Start Verification.

b. After verification completes, a pop-up prompts you to pay for screening.

If you've verified previously, a pop-up appears immediately after step 3. 

5. In the pop-up, click Pay for Screening. After payment processes, you can access the full applicant report, including their credit report, income verification, and personal information.

Fig 1: Pay for screening

What next?

Learn how to read a screening report.

Need more help? Contact support at support@tenalet.com

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