FAQs- Payment
FAQ: How do I pay my screening fee?
Payment for screening is processed online through Paystack: Accepted payment methods include: Debit cards (Verve, Mastercard, Visa) Bank transfers USSD Mobile wallets
FAQ: Why am I required to pay for screening?
The screening fee covers the cost of your income verification report and credit report, which will be included before your application. Income Verification Report: Confirms your financial ability to pay rent. Tenalet partners with Mono, an open ...
FAQ: Can I get a refund if I do not submit my application?
Yes, if you paid the screening fee but did not complete the verification process (for example, if you lost the apartment before submitting your application), you can request a refund. To request a refund, please contact our support team at ...