FAQ: Can I get a refund if I do not submit my application?
Yes, if you paid the screening fee but did not complete the verification process (for example, if you lost the apartment before submitting your application), you can request a refund. To request a refund, please contact our support team at support@tenalet.com.
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How to pay for tenant screening
If you choose to cover screening costs, you must pay the fee before viewing the applicant's screening reports. If applicants paid for their own screening, you can view their reports at no cost. This doesn't apply to you. To view submissions: 1. Sign ...
FAQ: Can a landlord choose to pay for my screening?
Yes, some landlords may offer to cover the screening fee. They make this choice when creating the application link, so you can apply without making any payment. They can view your screening report only after they have paid the fee.
FAQ: Why am I required to pay for screening?
The screening fee covers the cost of your income verification report and credit report, which will be included before your application. Income Verification Report: Confirms your financial ability to pay rent. Tenalet partners with Mono, an open ...
Completing your online rental application
The rental application form is sent to you by the landlord or agent. Filling the rental application form involves a three-step process which includes: Rent specifics, Rental application, and Tenalet screening. Before you begin You should have already ...
How to screen a tenant
Screening a tenant involves creating an account, adding property details, and sharing the application link with the applicant. Who can screen tenants on Tenalet? All listing agents, landlords, tenant agents, and property managers can screen tenants ...